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A professional tour guide provides a skilled, knowledgeable
presentation, informs, interprets and highlights the surroundings
and maintains objectivity and enthusiasm in a courteous and polite
manner. |
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A professional tour guide will ensure that all information
presented is factual and makes a clear distinction between what
is true and what are stories, legends and opinions. |
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A professional tour guide will keep current on changes
throughout the area s/he works including but not limited to seasonal
events, new exhibits, facilities and traffic laws, and is expected
to follow the rules and regulations at all sites where tours will
be taken and act accordingly. |
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A professional tour guide is prepared for each tour
when the itinerary is furnished in advance, reports on time and
is responsible for facilitating the smooth, efficient, safe and
timely movements of the tour. |
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A professional tour guide is sensitive to the interests
and values of the tour group and does not share his/her personal
views on controversial subjects, such as religion politics or
lifestyles. |
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A professional tour guide will know and follow the
policies of the company that contracts him/her and will not solicit
a job from that company’s client without the consent of the company.
A professional tourist guide will maintain loyalty
to the company that contracted his/her services and protect the
confidentiality of proprietary information.
Also he/she will strive to establish a friendly and helpful
rapport with the client.
The guide will use discretion in the conduct of personal
business while on tour. |
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A professional tour guide will dress appropriately
for type of tour being conducted. |
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A professional tour guide will extend a professional
respect and spirit of cooperation to fellow guides, and will strive
to establish a good working relationship with all service providers
on the tour route. |
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A professional tour guide accepts each tour as a
serious commitment and cancels only when absolutely necessary,
providing as much advance notice as possible. |